cTrader Broker Help FAQs

We have put together some of the most frequently asked questions made by traders about cTrader brokers and what they offer.

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Frequently Asked Questions

Forex trading involves the buying and selling of different currencies. One common pair is the EUR/USD, which stands for the Euro and the US Dollar. When you trade this pair, you are essentially betting on whether the Euro will strengthen against the Dollar or vice versa. If you believe that the Euro will become more valuable compared to the Dollar and your prediction is correct, then you may earn a profit from your trade. On the other hand, if you incorrectly predict that the Euro will strengthen against the Dollar and it actually weakens, then you could potentially lose money.

Forex brokers are companies that offer traders the ability to buy and sell foreign currencies on a trading platform. cTrader is not a broker, it is software used by the trader to analyse the markets and submit orders to the brokers who fill the order.

There are many quality brokers that offer the cTrader platform and the list is growing, they include some of the well known brand names like IC Markets, Pepperstone, FXPRO, in order to trade using cTrader you will need a broker that offers the platform on their website. You can see our featured and recomended 18 brokers rated in order to help you get started.

* If you are looking for our own personal favourites then take a look at our featured broker list.

All brokers will offer what is known as a demo account where you can sign up in a few minutes with just your name and email address. A demo account will allow you to practice your skills and when you have mastered trading the markets, you can start trading with real money.

This depends on the broker and can vary from $10 to $500, most brokers accept just $100 as a starting balance, our recomendation is to start with a low starting capital and keep your trade sizes as small as possible to reduce the risk of blowing your account. If you can manage a small account with small profits and losses then you can manage a big account size with big profits and hopefully small losses. Check with the broker first on the minimum account size, our featured broker page will show this information.

This is a very popular question from many traders, "how easy is it to withdraw money from your trading account with a broker". Some of the better known brokers, like in our featured broker list allow easy withdrawals with no fuss, we have heard some stories from traders about having difficulties withdrawing their money, but this is usually because they still have a trade open and it would not be possible to take all the money as there could be a big margin of risk that the broker would have to cover. Most withdrawals take 1-2 days depending on the method of payment.

To deposit money with a broker involves opening an account with them first and passing some security checks. IC Markets offers over 15 flexible funding options in 10 different base currencies, you can deposit instantly and for free using a range of methods. Most other brokers offer similiar methods of paying money into your account.

When you open a live account to trade real money with a broker, they will need to request more information from you; this is usually your identification details to prove you are the person opening the account. You will need to provide the following for the initial registration, your name, address, date of birth, telephone number, and employment details with a quick financial self-assessment. After the initial application, they will request additional documentation as proof; this can include your passport, driver's license or utility bill. Some brokers like IC Markets may ask more questions about trading CFDs.

You can download a copy of cTrader Web, Mobile and Windows Desktop from the brokers website after you have signed up with a demo or live account, this would be a branded version of the platform with the brokers logo and direct access to their data feed.
It is also possible to download cTrader Desktop Multi-Broker from the Spotware website, this will allow you to sign-up with multiple brokers and connect to them with the same cTrader program.

All brokers should display on their website the spreads for each symbol and the commission that they charge, this is very important when comparing brokers. It may be worth considering what symbols you will be trading, this is because a broker may offer favourable trading conditions based on the symbols that you plan to trade, like Forex, Metals, Crypo or Shares.

It still surprises us that many traders do not research the broker they sign up with and find out later that they cannot withdraw their money. All of our recommended 18 cTrader brokers and our featured most trusted brokers have good regulation, customer support, trading conditions and real-online customer reviews.

You can see the type of regulation for each broker on the brokers website, some of the most common regulation bodies for Forex brokers using cTrader are Cyprus Securities and Exchange Commission (CySec), Financial Conduct Authority of United Kingdom (FCA), Australian Securities Investments Commission (ASIC), Vanuatu Financial Services Commission (VFSC) and FSA (Financial Services Authority of Seychelles).

Never trade with an unregulated broker.

When using the cTrader platform, it is the broker that decides what symbols are available to trade, if the broker supports a particular symbol then cTrader will allow you to trade using it. Most brokers offer Forex, Cryptocurrencies, Metals, Indices CFD, Shares, Stocks, Bonds and a form of Futures.

If you have a complaint about your trading positions then you need to contact your broker and not cTrader support, you only need to contact cTrader support if you feel the trading platform has a bug. You can contact your brokers customer service and ask for help, this is why it is important to use a broker with not only good reviews, but a good customer service team.

cTrader is a Contract for Difference (CFD) trading platform, and is not an exchange or a futures trading platform. Many forex brokers, such as Skilling and IC Markets, offer indices like the DAX, DOW, S&P, and FTSE as CFDs on cTrader. The prices of these CFDs are derived from the futures market, which is active throughout all trading sessions. In addition to indices, these brokers also offer agriculture products such as coffee, cocoa, cotton, orange juice, and sugar as CFDs on cTrader.

The "bid-ask spread," also known as the "buy-sell spread," is the difference between the price that a dealer is willing to sell a currency for and the price that they are willing to buy it for. The exchange rate for a particular currency can vary among different dealers, so it is important to compare rates before exchanging any currency. In order to get the best rate, it is important to do some research and find a dealer that offers competitive prices. If possible you want the tightest or smallest spreads available with the lowest commissions.

Leverage is a financial tool that allows traders to increase the size of their trades beyond the amount of money they have in their trading account. This is achieved by borrowing funds from a broker and using them to trade. Leverage is commonly used in margin trading, where the broker provides the borrowed funds to the trader. By using leverage, traders can potentially increase their profits, but it also increases the risk of losing money, as the borrowed funds must be repaid regardless of the outcome of the trade.

A margin account is a type of brokerage account that allows investors to borrow money from their broker to buy securities. The borrowed funds are secured by the assets in the account, which serve as collateral. Using a margin account allows investors to increase their purchasing power, but it also carries the risk of larger losses if the value of the securities decreases. Margin accounts can be useful for investors who want to trade with more money than they have available in their account, but it is important to understand the risks involved before using this type of account.

Need help using the cTrader platform?

If you need any help with using the cTrader trading platform then you can look at the frequently asked questions page on ClickAlgo.com

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